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Payment & Security

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FREE TRACKED SHIPPING AUSTRALIA WIDE
12 Months Warranty for Peace of Mind
Tracked Shipping Within Australia
Easy to Assemble Forget the days where you had to mess around all morning trying to assemble a traditional beach tent (missing out on precious beach time), with our beach shades it's as simple as 1, 2, 3! 1. Position the poles for ultimate sun protection 2. Place the shade on the poles 3. Anchor the shade to the ground, and you're good to go! Designed by Australians, for Australians. FEATURES & SPECIFICATIONS: Design: Cactus Print Size: 148cm x 370cm Material: 100% Cotton Canvas Simple Pop Up Design Offers a large 5.5m2 area of sun protection Blocks out harmful UV rays Suitable for both grass and sand V Set up style to ensure the perfect set up Durable and long lasting Lightweight Easily Portable This includes: Tent Covering 8 Pole Pieces (with bag) - 2x ends w/ ground pins, 4x midsections, 2x top ends w/ caps Ground Pegs x6 Rope pieces with fasteners x6 Carry Bag with Handles DISCLAIMER: Contrary to instructions these beach tents do not include a ridge pole, nor additional eyelets. |
Package Content:
1 x Good Vibes Summer Beach Tent Cactus Green 148x370cm
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ashcooke85@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ashcooke85@gmail.com and send your item to: Factory Direct Oz, 388 Fulham road, Heatley QLD 4814, Australia.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Factory Direct Oz, 388 Fulham road, Heatley QLD 4814, Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free delivery Australia wide
Delivered from our Melbourne warehouse.
30 day money back guarantee
Not happy with your product? We will refund your money guaranteed.
Top-notch support
Support 7 days a week.
Secure payments
Payments accepted through Afterpay, LatitudePay, PayPal, Visa & Mastercard.